Effective communication is crucial in any workplace, but it's not just about what you say. Tone plays a significant role in how your message is received and can make all the difference between ...

A simple question, right? Adding a few extra words to this sentence can completely change the tone. “What the hell do you think you’re doing?” Whoever sent this message is not happy, and their tone ...

– Your audience may forget what you said, but not how you said it Once upon a time in a boardroom near you, a manager stood up to give feedback. His words were technically perfect—polished, precise, ...

How do you talk to people? The Practice: Try a softer tone. Why? When our kids were little, I’d come home from work wanting some peace after the daily roller-coaster and often walk into a living room ...