Streams.AI for Microsoft Teams keeps users working inside Microsoft Teams while ensuring communications stay available ...
GTT Communications Inc., a leading networking and security as a service provider for multinational organizations, has ...
As Microsoft has continued to expand Teams Phone features, companies are often using it to manage inbound calls, in effect utilizing Teams Phone as a lightweight call center. At the same time, many ...
For enterprises that are looking to get the most out of their current (or future) contact center service and Microsoft Teams environment, integrating these systems might seem like a natural next step.
TORONTO, Oct. 22, 2025 /PRNewswire/ - ComputerTalk, a leading provider of customer experience solutions, announced that its ice Contact Center solution has been Certified for Microsoft Teams Phone ...
HERNDON, Va., Sept. 5, 2023 /PRNewswire/ -- ULTATEL, a leading communication solutions provider, proudly announced today that its contact center solution has successfully obtained certification as a ...
AudioCodes (AUDC), a leading vendor of advanced communications software, products and productivity solutions for the digital workplace and customer experience, today announced that its Voca ...
Microsoft Teams updates add separate app windows, improved interpreter support, Copilot chat after calls, domain ...
AudioCodes Voca CIC is selected by 16 CX industry experts to win the CX Award 2024 for Best Microsoft Teams Contact Center Solution Judges were impressed with Voca CIC's unwavering reliability to ...
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