Hotels across America and the world have to be high on the list of businesses that get the most complaints. This is most likely because there's so much to complain about − from parking to how the bed ...

When a hotel stay doesn't meet your expectations, you may be inclined to slam the property on social media or write a bad review online, but that shouldn't be your first move. "The guest has a lot of ...

WSJ travel columnist Dawn Gilbertson on Wednesday wrote about the litany of complaints she has received in recent weeks about U.S. hotels Readers have found that prices have risen, but services have ...

An uptick in crime in and around downtown hotels during the coronavirus pandemic has Chicago officials concerned, saying several people have taken advantage of low room rates to throw large parties in ...

The Queens County Inns & Suites in Long Island City has had 36-bed bug complaints since 2010. Brian Zak/NY Post This news really bites for out-of-towners dreaming of a New York City visit. Some 188 ...