Hotels across America and the world have to be high on the list of businesses that get the most complaints. This is most likely because there's so much to complain about − from parking to how the bed ...

When a hotel stay doesn't meet your expectations, you may be inclined to slam the property on social media or write a bad review online, but that shouldn't be your first move. "The guest has a lot of ...

The Massachusetts Commission Against Discrimination has initiated a complaint against the Liberty Hotel in Boston where a woman was allegedly accused of being a man and forcibly removed from a women’s ...

An uptick in crime in and around downtown hotels during the coronavirus pandemic has Chicago officials concerned, saying several people have taken advantage of low room rates to throw large parties in ...

The Queens County Inns & Suites in Long Island City has had 36-bed bug complaints since 2010. Brian Zak/NY Post This news really bites for out-of-towners dreaming of a New York City visit. Some 188 ...