The DWP wants to spend £23.4 million on a new AI system to route benefits calls and free up human agents' time.
The Register on MSN
UK to spend £23M on AI to tell benefit claimants where to go
The contract is worth up to £23 million.… The move is part of the government's ambition to improve efficiency with AI across ...
Child Benefits and Guardians Allowance payments will increase in line with the Consumer Price Index (CPI) for the year to ...
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