It’s been said millions of times the customer is always right. Unfortunately, that doesn’t translate to them always being satisfied. According to the Genesys Global Survey, bad customer service costs ...
CableTV.com has released its annual customer satisfaction awards. Spectrum secures bragging rights in multiple categories. DRAPER, UT, UNITED STATES, January 5, 2026 /EINPresswire.com/ — CableTV.com ...
Longmont Times-Call on MSN
NextLight, Pulse named top gaming ISPs for 2026
Longmont’s NextLight and Loveland’s Pulse have been named the nation’s top internet providers for gaming in 2026 by PC ...
Despite a decrease in customer confidence, airlines have seen an improvement in customer satisfaction, with JetBlue Airways taking the top spot in first/business class, Delta Air Lines in premium ...
Despite a decline in overall business customer satisfaction with electric utilities from 2020, results have climbed considerably in the second half of 2021. According to the J.D. Power 2021 Electric ...
It hasn't been an easy year for the fast food industry, but a familiar name is once again first when it comes to happy ...
Small companies use customer satisfaction ratios or scores to track the performance of their customer service departments. They often incorporate scores of competitors to better gauge their customer ...
Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...
TROY, Mich.: 13 June 2023 — Nearly one-third (31%) of U.S. auto insurance customers say they experienced a rate increase during the past year as the industry raises rates an average of 15.5% 1 and ...
Forbes contributors publish independent expert analyses and insights. Pam Danziger reports on retail, focused on the luxury consumer market. Back at the founding of American retail, led by 19th and ...
If you're looking for a new car in 2019, you'll want to check out how satisfied customers are with their driving choices. Americans are increasingly satisfied with their cars, with the industry-wide ...
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