It’s been said millions of times the customer is always right. Unfortunately, that doesn’t translate to them always being satisfied. According to the Genesys Global Survey, bad customer service costs ...

CableTV.com has released its annual customer satisfaction awards. Spectrum secures bragging rights in multiple categories. DRAPER, UT, UNITED STATES, January 5, 2026 /EINPresswire.com/ — CableTV.com ...

Longmont’s NextLight and Loveland’s Pulse have been named the nation’s top internet providers for gaming in 2026 by PC ...

Insure.com reports that the best auto insurance for 2026 includes Travelers, GEICO, and Nationwide, with premiums varying ...

Despite a decrease in customer confidence, airlines have seen an improvement in customer satisfaction, with JetBlue Airways taking the top spot in first/business class, Delta Air Lines in premium ...

It hasn't been an easy year for the fast food industry, but a familiar name is once again first when it comes to happy ...

Despite a decline in overall business customer satisfaction with electric utilities from 2020, results have climbed considerably in the second half of 2021. According to the J.D. Power 2021 Electric ...

Small companies use customer satisfaction ratios or scores to track the performance of their customer service departments. They often incorporate scores of competitors to better gauge their customer ...

TROY, Mich.: 13 June 2023 — Nearly one-third (31%) of U.S. auto insurance customers say they experienced a rate increase during the past year as the industry raises rates an average of 15.5% 1 and ...

If you're looking for a new car in 2019, you'll want to check out how satisfied customers are with their driving choices. Americans are increasingly satisfied with their cars, with the industry-wide ...

Capital One topped J.D. Power’s U.S. National Banking Satisfaction Study for the sixth consecutive year. (Getty Images) The latest headlines from our reporters across the US sent straight to your ...